Recorded live at Baltic Fintech Days in Riga, this conversation with Ben Goldin will change how you think about the future of banking technology.
Ben is the founder of Plumery, an AI-assisted digital banking development platform he describes as Shopify for banks. With nearly three decades building software for financial institutions, he has seen firsthand why most banks are still failing their customers and what it actually takes to fix that.
In this episode, Ben breaks down why traditional banks spend two years just reaching basic functionality while missing the features that actually matter to customers. He explains the Shopify model for banking, giving financial institutions out-of-the-box tools so they can focus on what makes them unique rather than rebuilding the wheel. He also gets refreshingly honest about why many neobanks are not as different from traditional banks as they want you to believe, and why the talent culture in the Baltics keeps drawing him back for engineering talent even as costs have risen.
If you work in fintech, banking, or financial services, this is the kind of straight-talking insight you rarely get on stage.