Some things in live were meant to go together. Peanut butter & jam, bacon & eggs, Netflix and chill. However, amongst all the things that could be harmoniously combined, one would be excused for not arriving at the conclusion that Design & Law could fit the bill. And yet, this may be one of the most revolutionary ideas we have come across in a while.
It’s been suggested that “Design adds value faster than it adds costs” and in this fascinating talk with the outstanding Abda Rothman, Regulatory Strategic Partner at Nordea Group Legal, we learn how one of the most important banks in the Nordics is rethinking parts of it’s Legal function, through the lens of design. In this interview you’ll get to hear what Legal Design is all about, the principles that the function borrows directly form Design, and and how this seemingly “lo-fi” solution can radically improve customer communication, experience and loyalty in financial services and beyond.